Faq

FAQs

How can I pay?

Payment is cash on delivery. Pay in cash when your order is delivered; card, PayPal and bank transfer aren’t available.

Where do you deliver?

Delivery is available within the UK only. Charges are configurable and will be shown at checkout; delivery times aren’t guaranteed.

How do returns work?

Check the returns policy for current instructions and conditions. Please confirm the policy details with the store before ordering.

Are all products available?

Product pages show available sizes, colours and stock. Placeholder listings aren’t orderable until real inventory is added.

How can I track my order?

Your order confirmation includes a unique order number. Order status updates are managed by the store; email confirmation depends on configuration.

Need more help?

Have a question about an order, delivery or returns? Send us a message through our contact form.